- Browser type/version
- Operating system used
- Referrer URL (the previously visited page)
- Host name of the accessing computer (IP address)
- Time of the server request.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and rendering other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google also processes your data, in particular, in the USA. We would like to point out that, according to current European law, there is no adequate level of protection for personal data in the USA. There is currently no adequacy decision for a data transfer to the USA. Data transfer to the USA is, therefore, associated with unknown risks, which is why we obtain your consent before transferring data. Your data will not be shared with Google without your consent
Google also processes your data, in particular, in the USA. We would like to point out that, according to current European law, there is no adequate level of protection for personal data in the USA. There is currently no adequacy decision for a data transfer to the USA. Data transfer to the USA is, therefore, associated with unknown risks, which is why we obtain your consent before transferring data. Your data will not be shared with Google without your consent.
You will only receive our free newsletter with your express consent. The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, you will find a corresponding link in each newsletter. Furthermore, it is also possible to unsubscribe from the newsletter at any time directly on our website or to inform us of this in another way. The legal basis for data processing for the purpose of sending the newsletter is Art. 6 (1) a DSGVO. For legal reasons, a confirmation email is sent to the email address you entered for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation email serves to check whether you, as the owner of the email address, have authorised the receipt of the newsletter. The only mandatory information for sending the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and will be used to address you personally, for example. After your confirmation, we store your e-mail address for the purpose of sending you the newsletter. The data you provide us with for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of CleverReach after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to you personally. The anonymised data is used in particular for statistical purposes and for error analysis. After the order has been completed, your email address, which has been hashed using a cryptological one-way function, is transmitted to Trusted Shops GmbH. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops GmbH and is therefore necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops GmbH.If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible. Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f DSGVO for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures and in the case of Israel by an adequacy decision.
Within the framework of the joint responsibility existing between us and Trusted Shops GmbH, please prefer to contact Trusted Shops GmbH with data protection questions and to assert your rights using the contact options given in the data protection information linked above. Irrespective of this, however, you can always contact the data controller of your choice. Your enquiry will then, if necessary, be passed on to the other responsible person for a response.
The following data is collected as part of the registration process:
- First and last name,
- E-mail address and password,
- IP address of the user,
- Date and time of registration.
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected or otherwise processed. This is the case when we (or you) cancel your registration, the deletion does not conflict with any retention or other storage periods, and all open orders have been processed.
Log-in, as well as order and contract processing within the store
Payment service provider and logistics service provider
We offer the following payment options from which you can choose:
Data transfers via our website do not take place in this case.
- Credit card:
If you select payment by credit card, the payment data you enter will be transmitted to Payone GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Germany. Payment processing is handled by an external site of Payone. You can find the corresponding data protection information from Payone here. After the transaction is completed, your account will be debited with the invoice amount.
- Klarna direct debit or invoice:
You may process your payment using services provided by Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Your account will be debited by Klarna immediately after submitting the order. The use of the payment methods invoice and direct debit requires a positive credit assessment by Klarna. For this purpose, it is necessary to forward your order data to Klarna for the purpose of address and credit assessment. The credit assessment and further processing of your personal data are then carried out by Klarna. You can find more information here.
In case of payment via the service provider PayPal, your payment data will be forwarded to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal reserves the right to conduct a credit check. The credit report may contain probability values (so-called score values). Your personal data, including address data, is included in the calculation of the score values. Further information on data protection law, including information on the credit agencies used, can be found here. Paypal also processes your order data in the USA. We would like to point out that, according to current European law, there is no adequate level of protection for personal data in the USA. There is currently no adequacy decision for a data transfer to the USA. Data transfer to the USA is, therefore, associated with unknown risks. In order to minimize this risk, data will only be transferred to Paypal after your consent. You can revoke your consent at any time, without this having any effect on transactions in the past.
When making a payment via the service provider paydirekt or giropay, your payment data will be transferred to paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany. This data is collected and processed by paydirekt GmbH for the purpose of carrying out the payment. Paydirekt GmbH authenticates the payment via the authentication procedure stored for the participant. The bank authorizes the payment with the involvement of paydirekt GmbH vis-à-vis the merchant. Paydirekt GmbH collects and stores the transaction data of paydirekt payments. The transaction data includes, in particular, the transaction reference and the transaction ID, as well as information on the shopping cart that paydirekt GmbH receives from the merchant. They enable paydirekt GmbH and the bank to identify and reference the transaction at a later date, so that it is possible to assign the transaction to the respective customer. You can find more information here.
- Apple Pay:
The processing of personal data is carried out according to the following legal bases:
You have given your consent to the processing of personal data concerning you for one or more specific purposes, Art. 6 (1) a) GDPR;
The processing is necessary for the performance of a contract, with you or for the implementation of pre-contractual measures, which are carried out at your request, Art. 6 (1) b) GDPR;
The processing is necessary for compliance with a legal obligation to which we are subject, Art. 6 (1) c) GDPR;
The processing is necessary to protect our legitimate interests or those of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, in particular, where the data subject is a child, Art. 6 (1) f)
- The disclosure of whether and where information is held about you
We document our activities regarding your data. We will be happy to inform you where your data is stored in our company or whether this data has already been deleted.
- The disclosure of information held about you
You have the right at any time to obtain information about the data stored with regard to your person, its origin and recipients, as well as the purpose of the storage. We will gladly provide you with information about the stored data within the legal rights to information.
- Data transport
If you do not want to enter data several times over, we will pass on the data internally at your request. This applies if our website should change. This applies when you have inquiries that involve dealers. Otherwise, the data will be deleted immediately.
All data can be deleted by you with us if you wish. You will receive a list of the data we have stored. You decide which data to delete or keep.
Data can be corrected by you. No checks or reasons need to be given for this correction.
You can object to the processing of your data.
- Restriction of processing
You can assert a claim for the restricted processing of your data.
- Data portability
You have the right to receive your data processed by us in a common, structured and machine-readable format, as well as the right to transfer this data to a third party or to have it transferred directly by us.
- Lodge a complaint with a supervisory authority
You have the right to lodge a complaint with the competent data protection supervisory authority at any time.
The provision of your personal data is partly necessary for the optimal displaying of (and access to) our homepage. Without said provision, accessing our homepage may not be possible, and its display may be limited, or an online purchase may not be possible.