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Right of revocation


You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. If the goods are delivered in several partial shipments, the period shall run from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods. 
To exercise your right of withdrawal, you must inform us 

[Company Name]
[Address]
[Email Address]
[Telephone Number]

of your decision to withdraw from this contract by means of a clear statement. You may use the attached model withdrawal form for this purpose, although this is not mandatory. Alternatively, you may submit your withdrawal using the electronic withdrawal function provided on our website. This function is easily accessible at all times during the withdrawal period. Upon submitting your withdrawal via the electronic withdrawal function, you will receive confirmation of receipt of your withdrawal without undue delay on a durable medium. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

The cancellation is to be sent to:

Werner Kern Tanzschuhe GmbH
Borsigstraße 3
63456 Hanau
Fax: +49 (0) 6181 650586
E-Mail: info@werner-kern.de

Consequences of revocation
If you cancel this contract, we must refund all payments we have received from you, including delivery costs (only applies to deliveries within Germany), with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us, without undue delay and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the returned goods or you have provided proof that you have returned the goods, whichever takes place first. You must return or hand over the goods immediately and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract to


Werner Kern Tanzschuhe GmbH

Borsigstraße 3
63456 Hanau, Germany

The deadline shall be deemed to have been met if you send off the goods before the expiry of the 14-day period.  You only have to pay for a possible loss in value of the goods if this loss in value can be attributed to a contact with you that is not necessary for the examination of the condition, properties and functioning of the goods.

End of the cancellation policy

Download our sample cancellation form:

Exclusion of the right of withdrawal

The right of withdrawal does not apply, among other things, to contracts for the delivery of goods that are made to customer specifications or clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly.