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The official
Dance-Shoe Online-Shop
from Werner Kern

Cancellation Instruction

You have the right to cancel this agreement within 14 days without giving reasons. The cancellation period amounts to 14 days from the day on which you or a third party appointed by you who is not the carrier took possession of the products. In the event of delivery of the products in several partial consignments, the period runs from the day on which you or a third party nominated by you who is not the carrier took possession of the final products. To exercise your cancellation right, you must inform us of your decision to cancel this agreement by means of a clear declaration (e.g. a posted letter, fax or e-mail). You can use the model “cancellation declaration” form available below for this, although this is not compulsory. Dispatch of the notification of exercise of the cancellation right before expiry of the cancellation period is sufficient to comply with the cancellation period.
The cancellation is to be addressed to:
Werner Kern Tanzschuhe GmbH
Borsigstraße 3
63456 Hanau
Fax: +49 (0)6181 650586
E-mail: info@werner-kern.de
Consequences of Cancellation
If you cancel this agreement then we must refund all payments that we have received from you including delivery costs (with the exception of the additional costs arising due to you having selected a delivery type other than the standard delivery offered by us) immediately and by no later than 14 days from the day on which we receive the notification of your cancellation of this agreement. For this refund, we will use the same payment method as you employed for the original transaction unless explicitly otherwise agreed with you; under no circumstances will you be charged fees as a result of this refund. We may refuse the refund until we have received the returned products or until you have provided proof that you have sent back the products, whichever is the earliest. You must send back or deliver the products to
Werner Kern Tanzschuhe GmbH
Borsigstraße 3
63456 Hanau
immediately and in all cases within 14 days from the day on which you inform us of the cancellation of this agreement. You have complied with the period if you send the products before expiry of the fourteen-day period. You will cover the direct costs of returning the products. The costs for a return within Germany are estimated at a maximum of around 7.00 Euro. The costs for a return from abroad may accordingly be greater. You must pay for any loss in value of the products only if this loss in value is due to handling of the same that is not required in order to inspect the quality, properties and function of the products.

End of the Cancellation Instruction

Download of our sample revocation form:
Sample-Revocation-Form-Shop-Werner-Kern.docx (21KB)

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